To prevent file corruption, please refer to the following steps provided by Microsoft. Microsoft has realized compatibility issues as it constantly releases new Word versions. Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience. Then you might receive this error message. For Windows | How to fix Microsoft Word has encountered a problem?Īccording to Microsoft Support online, the document may become damaged if you run Microsoft Word 2007 on a Windows XP PC. If your Windows computer won’t open Excel files, please refer to another page. If you’re eager to jump out of the dilemma, please read further to get the corresponding fixes to solve this issue on Windows or Mac computers. So what to do when Word has encountered a problem? Thanks.Īre you wondering what does Word has encountered a problem mean after viewing or receiving the above error message? This situation can happen if your Word preferences are corrupted, the user account profile or the application files are corrupted, or programs running in the background interfere with Word for Mac. When I close it, MS Word opens and closes within a minute. But the Repair Now button does not seem to work. I encounter an error with the following message: Microsoft Word has encountered a problem and needs to close.